The video in this lesson uses no sound. Yet, it communicates one thing effectively. Certain characteristics are essential in order for communication to be considered effective. They include the ability to: 

  • recognize and express feelings

  • reflect accurately on one's behavior 

  • listen and be attentive

  • care genuinely for others

  • self-disclose appropriately

  • be at home with oneself 

  • verbalize thoughts and feelings clearly

How do these characteristics serve basic needs of people?

This lesson is designed for a group setting.

Materials can still be accessed below.